We asked your customers to receive or send Video Messages for better service.
We added visual sharing as a module for Customer Service.
We wanted address recipes to be easier, and we added the location information sharing feature.
We have enabled you to send and receive files such as Excel, PDF, Word, Powerpoint from social media.
We have provided the measurement of all messaging and customer representative performances made by your Call Center via Whatsapp. With the distribution algorithm we have developed, we have developed detailed reports and analyzes regarding this communication channel, allowing you to respond to whatsapp messages faster. As with other communication channels, we have ensured that all metrics that will help you measure the customer experience for whatsapp are measurable and instantaneous.
We have integrated the system with Whatsapp click to chat so that you can reach millions of target Whatsapp users on mobile and web, we have enabled your customers to reach you with whatsapp business, whether in your mobile application or on your website.