We asked your customers to receive or send Video Messages for better service.
We added visual sharing as a module for Customer Service.
We wanted address recipes to be easier, and we added the location information sharing feature.
We have enabled you to send and receive files such as Excel, PDF, Word, Powerpoint from social media.
We have prepared a Time Line so that you can instantly see all the messages and comments your Call Center has replied to on Social Media. We enable you to operate like a media agency and better manage social media.
We have helped you to receive and manage real-time notifications to all your social media accounts. We have developed the Call Center Social Media module so that you can manage channel management on a representative basis and manage their performance.