Customer Experience Software

OmniChannel

Spechy helps you make your customers happy. With real-time, multi-channel communication, you can give your customers an unforgettable customer experience.

Social Media Notifications

Manage incoming notifications from the world’s most popular social media networks–Facebook, Twitter, Instagram, Viber, Telegram, Google Plus, LinkedIn, Bip, and more.

Live Support

Manage incoming chat requests from your web, mobile web, and native mobile applications and immediately connect with your customers–just like in a brick-and-mortar store.

Video Chat

Video chat with your customers on web, mobile web, and native mobile applications and respond to their support requests face to face.

Kiosk

Respond to video calls from customers at self-service locations in your stores or branch offices–right from your call center.

Email Management

Route incoming emails to customer service representatives according to rules you define. Get reports about all your email traffic and manage all incoming email notifications.

Telephone

Get integrated new-generation telephone switchboard features and manage incoming customer calls.

Manage All Your Communications from a Single Platform

Telephone, Live Support, Video, Social Media, Email, and More

SCALABLE FOR LARGE AND SMALL OPERATIONS

Spechy provides you a smart, powerful, and completely reliable communications center platform so you can provide an unparalleled customer experience.

Single Platform

Manage all the communication channels necessary for your operations from a single web-based interface. Reduce costs by centralizing all your reports and administration in a single interface. Measure the performance of your communications channels.

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True Cloud

Whatever the reason for adding new locations, representatives, or customers, you can manage your costs more easily via the cloud. With our pay-for-what-you-use model, you can get started right away–without any special hardware or initial investment.

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Integration

Integrate easily with the world’s leading CRM, ERP, switchboard, and service support software. Advanced integration capabilities help you integrate quickly with middleware, too. Spechy offers you flexibility and efficiency.

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Contact US

+90 8503403535 | omni[at]spechy.com

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