THE MOST FLEXIBLE COMMUNICATION PLATFORM

You need to decide which channels your customers have in the customer experience and how you can optimize those channels. Most importantly, you must make these decisions based on the right information. For this reason, we base our platform on transparency, flexibility and new technologies so you can count on each data point, every measurement and every decision you make.
Customer Experience

OmniChannel

If your customers are communicating with you via phone, email, live support, video or social media, you can automatically answer them using Spechy’s multichannel communications platform. Representatives will have access to all communication channels and customer data from a single user interface and will be able to serve over the communication channels preferred by the customers.
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Canlı Destek

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Canlı Destek